You ask, we answer
These are the questions we hear most from concert and brass bands, marching bands and music groups. If yours isn’t here, message us on WhatsApp and we’ll get back to you.
Getting started
How do I start using Melodistic?
You create your account and register your band in a single step: its name and its type. From the type, the app switches on the modules a band like yours usually uses, and you become its main admin.
On Home you’ll find “First steps”, a short guide to get everything ready: check the modules, invite your players and create your first rehearsal. From then on, each player confirms from their phone and you see who is coming.
How do my players join?
You send them the band’s invitation link, or you add them yourself with their email. Anyone who joins with the link arrives with their instruments and the admins approve the request.
If someone isn’t going to use the app, you can add them without an email: they appear on the list so attendance can be taken and their details kept, but they get no invitation and have no account.
Can I switch on only the modules I use?
Yes. Each module has its own switch in Settings, and when you switch one off its data is kept. Some depend on others, and the app tells you: Availability, Attendance, Seating chart, Transport and Engagement hang off the Calendar, and Repertoire tracking also needs the Music library.
Does it work for my kind of band?
Melodistic is made for concert, community and brass bands, marching and bugle bands, music groups and street bands. You can create your own instruments and voices, and name positions the way your band does: librarian, section leader or assistant conductor.
Can I be in more than one band?
Yes. With one account you can be in several bands and switch between them from the band selector. You can also register another band from there.
Plans and payments
What’s free and what’s paid?
Free: Calendar, Availability, Attendance, Seating chart, Transport, Tasks, Uniforms, Band rules, Suggestion box, Engagement and Statistics, forever if you have up to 20 players.
Paid: Music library, Repertoire tracking, Inventory, Finances and Deps, from €100 a year with VAT included. On the pricing page you’ll find the calculator with every price bracket.
Can I try it before paying?
Of course. Every new band has 30 days with all the modules open, including the paid ones, to try them with its real players. No strings attached.
What happens when the 30 days are up?
If there are up to 20 of you, you carry on with the free plan and the paid modules switch off without deleting anything. If there are more of you, you choose your plan; until you do, management is locked, but no data is lost and everything comes back as soon as you pay.
Data and security
Who sees each player’s details?
Each person only receives what they can open: their parts, their events and what applies to them. Phone numbers and contact details are only visible to admins with permission to edit members; a player never sees another player’s phone number. And nobody can give a permission they don’t have.
How are permissions handed out?
Each person has “None”, “All” or “Custom” permissions, grouped by module. That way, the principal cornet can take attendance for just the cornets and the librarian can manage the music library without touching the accounts.
How do I protect my account?
In your account’s security centre you can turn on two-step verification by email, see the devices that are logged in and check the access log.
Can I get my data out of Melodistic?
Yes. You can export the members list with each player’s instrument and position, and the attendance of the band or of each player in Excel or CSV, with times and your own fields. The music library can be exported too, in full or by list.
Who is behind it and what rules apply?
Melodistic is a product of Villadiego OÜ, a company registered in Estonia, within the European Union, so it is governed by the General Data Protection Regulation. Who processes each piece of data and why is explained in the privacy policy. If one day you want to change who owns the band or delete it, write to us and we’ll do it for you.
The app on your phone
Is there a phone app?
Yes, for iPhone and for Android, in their app stores. You can also log in from the browser on any computer or tablet, with the same account.
Can everything be done from a phone?
Nearly everything: inviting the band, confirming, taking attendance, opening the sheet music or keeping the accounts. The only thing done from a computer is taking out and managing the band’s subscription.
Will I get notifications?
With the app installed, yes: when an event is created, when the admins announce a change, and reminders before rehearsals and gigs, which never go out at night. Each person chooses which notifications they want for each band.
Can I have rehearsals in my phone’s calendar?
Yes. Each player has a private link that they paste once into Apple Calendar, Google Calendar or Outlook, and from then on it updates itself, with the call time, the venue and the coach for each event.
Does it work without signal?
Sheet music you’ve downloaded opens offline. And if you check in somewhere without signal, the check-in is saved on your phone and sent by itself as soon as the signal comes back.
What languages is it in?
Spanish, English, Italian, Portuguese and Estonian. Each person chooses their own in My account.
Cecilia
What is Cecilia?
Cecilia is the artificial intelligence in Melodistic. In the Music library, you upload the PDF with the full piece and she recognises each part, which instrument and which voice it belongs to, and puts it in its place. In Band rules, she sorts the rules you paste in or upload as a PDF into sections, for you to check before saving.
Is it instant? Does anyone check it?
It isn’t instant, and yes, someone checks it. While Cecilia works, the piece shows as “Processing”; our team reviews the split before it is published and the app lets you know when it’s ready. If you tick “Publish when finished”, it publishes itself at that point.
Which files does she accept?
PDF. Including publishers’ files protected against changes, as long as they open without a password, and their content isn’t touched. Not photos or loose images. If a PDF can’t go in, Cecilia explains why, and warns you if the piece looks like a duplicate.
Is Cecilia included in the free plan?
Sorting out your rules in Band rules, yes. Splitting scores goes with the Music library, so it’s part of the paid plans; during the 30-day trial you can use her with your own music.
Who sees the PDFs I upload?
The original PDFs are only opened by those who manage your band’s music library and the Melodistic team who review the split. Each player only receives their own part.
Migration
What does the free migration involve?
Signing up the whole band by hand is a chore and takes hours you don’t have. So we do it: send us your list of players in an Excel spreadsheet and our team registers everyone and has your space ready in 48 to 72 hours. You just log in and start rehearsing.
How much does it cost?
Nothing: the service is included in the paid plans.
What do I need to send you?
A spreadsheet with each player’s first name, surname and instrument, and the email address of those who will use the app. If you have more details, such as their position or phone number, send them too. No endless forms.
We’re coming from another app. Is that possible?
Yes. Export whatever that app lets you, usually an Excel or CSV file with the members, and send it to us as it is. We’ll sort it out.
Still have a question?
Message us on WhatsApp and we’ll help with whatever you need.
or email us at support@melodistic.com